Frequently asked questions

DaynQor is a digital customer debt ledger. You record what customers take on credit (Owe) and what they pay back (Paid), and DaynQor keeps exact balances, history, statements and reports for each customer. It runs in a web browser on phones and computers.

Small businesses that let customers pay later — shops, pharmacies, wholesalers, workshops and service providers — and their staff. It is designed for owners who currently keep debts in a notebook or spreadsheet.

DaynQor does not have subscriptions, billing or in-app payments at this time.

No. DaynQor is a record-keeping tool. It does not take card or mobile-money payments, connect to bank accounts, lend money or check credit. You record payments that happened outside the app.

No. DaynQor runs in your web browser. On supported browsers you can also install it to your home screen so it opens like an app.

Open the transaction and choose Reverse, giving a reason. DaynQor adds an opposite entry that cancels the original, and both stay in the history. Then record the correct amount. Recorded transactions are never edited or deleted, so the history always shows what happened.

The balance becomes negative and is shown as credit for that customer. Their next Owe entries use up that credit first.

Each business chooses one currency: USD, SOS, KES, ETB, EUR, GBP or AED, with 2 or 4 decimal places. The currency cannot be changed after the business has transactions, and amounts are never converted between currencies.

Yes. One account can own or work in several businesses. You switch between them in the app, and the active business is always shown, including in the record form.

Yes. Upload an Excel (.xlsx) or CSV file with up to 500 rows (5 MiB), match its columns to DaynQor fields and review the preview before confirming. The import succeeds completely or not at all, and repeated files or identical rows are rejected. See Excel import and export.

You need an internet connection to record and view data. If the connection drops, DaynQor shows an offline notice; it does not store financial records on your device or queue transactions to send later.

The business details and logo, the customer, the selected period, the opening balance, every Owe, Paid and reversal in the period with a running balance, and the closing balance. Statements can be generated in English or Somali.

When you press Send, DaynQor generates the PDF and passes it, as an attachment, to its email service provider. The status “Accepted by mail server” means the provider accepted the email; it does not prove the customer received or read it.

No. DaynQor opens the customer’s chat in WhatsApp or your Messages app with no pre-written text. You attach the downloaded PDF and send it yourself. DaynQor records the handoff as “Prepared” because it cannot see whether a message was sent or delivered.

No. Nothing is sent to customers unless you explicitly send it. Opening a statement or a messaging app never sends anything by itself.

Staff can add customers, record and reverse transactions, import files, view analytics and create statements in the businesses they belong to. Only the Owner can manage the team, edit the business profile, export data, download archives and restore from an archive.

The Owner invites them by email from Settings → Team. The invitation can also be shared as a link, but only a signed-in user whose verified email matches the invitation can accept it.

No. Every business has exactly one Owner. The Owner can transfer ownership to an active, verified staff member and then becomes Staff.

No. You can sign up with any email address and a password. Google sign-in is optional where enabled; it only confirms your identity and gives DaynQor no access to your Gmail.

Use Forgot password? on the sign-in page. If an account exists for your email, a reset link is sent; it expires after one hour.

No. Each business’s customers and transactions are separated from every other business. The application checks your membership on every request, and the database enforces the separation again with row-level security.

Yes. The Owner can export customers, transactions and analytics to CSV or Excel, and download a complete business archive. An archive can later be restored into the same business; a restore only adds missing records and never deletes or overwrites anything.

No. Financial records stay on the DaynQor server. The browser keeps only device preferences such as theme and language, and the installed app caches only public files like icons and the offline notice.

This public website uses no cookies, advertising or analytics trackers. It saves your theme and language choice in your browser so they are remembered on this device. See the Privacy Policy.