Contact and support
Questions about DaynQor, trouble with your account, or a privacy request — here is how to reach us and where to find quick answers.
Contact details
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Support email
info@ilaaliye.comFor support and privacy requests. Opens your email app. Write in English or Somali.
Before you write
- Include the business name and the email address of your DaynQor account.
- Describe what you were doing, what you expected and what happened. A screenshot helps.
- Never send your password or sign-in links to anyone, including support.
- Avoid sending customer details unless they are needed to resolve your question.
Quick answers
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Support and Feedback in the app
Sign in, then open Settings → Support for help or Settings → Feedback for suggestions and bug reports. You can read stored conversations and replies, reply to an open conversation, or reopen a resolved one.
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Delete your account or ask about privacy
Use My account → Delete Account in the app, with reauthentication and explicit confirmation. Transfer every business you own first. For other privacy requests, write to info@ilaaliye.com. See the Privacy Policy for retained financial records and backup limitations.
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Forgot your password?
Use Forgot password? on the sign-in page. The reset link is valid for one hour.
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No verification email?
Check your spam folder, then use Resend in the app. Each new link replaces the previous one and is valid for 24 hours.
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Staff access or invitations
Invitations, disabled access and ownership are managed by your business’s Owner in Settings → Team. Ask them first.
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How do I…?
See How it works and the FAQ, or search the website.