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Contact and support

Questions about DaynQor, trouble with your account, or a privacy request — here is how to reach us and where to find quick answers.

Contact details

  • Support email

    info@ilaaliye.com

    For support and privacy requests. Opens your email app. Write in English or Somali.

Before you write

  • Include the business name and the email address of your DaynQor account.
  • Describe what you were doing, what you expected and what happened. A screenshot helps.
  • Never send your password or sign-in links to anyone, including support.
  • Avoid sending customer details unless they are needed to resolve your question.

Quick answers

  • Support and Feedback in the app

    Sign in, then open Settings → Support for help or Settings → Feedback for suggestions and bug reports. You can read stored conversations and replies, reply to an open conversation, or reopen a resolved one.

  • Delete your account or ask about privacy

    Use My account → Delete Account in the app, with reauthentication and explicit confirmation. Transfer every business you own first. For other privacy requests, write to info@ilaaliye.com. See the Privacy Policy for retained financial records and backup limitations.

  • Forgot your password?

    Use Forgot password? on the sign-in page. The reset link is valid for one hour.

  • No verification email?

    Check your spam folder, then use Resend in the app. Each new link replaces the previous one and is valid for 24 hours.

  • Staff access or invitations

    Invitations, disabled access and ownership are managed by your business’s Owner in Settings → Team. Ask them first.

  • How do I…?

    See How it works and the FAQ, or search the website.

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